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I swear people's technological knowledge is decreasing steadily.
Even so called 'IT experts' are not much more than product specialists for certain companies
Well when it comes to smth like uploading image, I think it's more about "customer convenience", nothing related to technological knowledge.

For IT experts stuff, I could relate a bit. I work in a multinational company, and one day I got some trouble on particular system used for working. I asked the IT departement and their only response is "please wait confirmation from HQ".
Well I understand why the IT does such thing tho, because the company is based to HQ which plans and starts everything from scratches, and in my country we only work as "executioner". They are driven to follow anything HQ says.
 
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